Batamfast and AIG campaign from January to March 2018

Terms and Conditions

  1. Eligibility
    1. This promotion (the "Promotion") is organised by AIG Asia Pacific Insurance Pte. Ltd. ("AIG") and is only open to Singapore residents.
    2. The Promotion period is from 15 January 2018 to 31 March 2018, both dates inclusive (the "Promotion Period").
    3. To participate in the Promotion, you must purchase a (a) Trip Guard for BRF plan via Bintan Resort Ferries Pte. Ltd. or (b) Batam Fast Travel Insurance plan via Batam Fast Ferry Pte. Ltd. (each a "Policy") during the Promotion Period.
    4. Every successful purchase of a Policy will entitle the policyholder to 1 chance to participate in the weekly lucky draw ("Lucky Draw") applicable to the period during which he purchased his Policy.
    5. AIG reserves the right to void any entry or disqualify any participant at its sole discretion.
  2. Conduct of Draw
    1. The Lucky Draws will be conducted at AIG Building, 78 Shenton Way #07-16, Singapore 079120 at 4:00pm on these dates:-
      Draw Period during which Policy was purchased Prizes Date of Draw
      January 15 January 2018 to 31 January 2018 3 x Nescafe Dolce Gusto Coffee Machine (worth S$148)
      10 x Travel Tumbler
      02 February 2018
      February 01 February 2018 to 28 February 2018 6 x Nescafe Dolce Gusto Coffee Machine (worth S$148)
      15 x Travel Tumbler
      02 March 2018
      March 01 March 2018 to 31 March 2018 6 x Nescafe Dolce Gusto Coffee Machine (worth S$148)
      15 x Travel Tumbler
      03 April 2018
    2. The Policy must be active and not cancelled at the time of the Lucky Draw.
  3. Redemption
    1. The winners of the Prizes will be notified within two (2) weeks after the draw date via email ("Notification"). There will be no re-sending of the Notification.
    2. Winners will need to visit the AIG website provided in the Notification to submit their particulars in order to redeem their Prizes. The Prizes will then be sent to the Winners via registered mail or similar method. Failure to submit their particulars or failure to provide complete particulars within two (2) weeks from the date of Notification will disqualify Winners from redeeming their Prizes.
    3. All Prizes are not transferable or exchangeable for cash, credit or kind. AIG reserves the right to replace the Prizes with other items of similar value without prior notice.
    4. All Prizes are subject to the manufacturer's terms and conditions. AIG shall not be responsible for the quality or fitness for purpose or any other aspects of the Prizes.
  4. Warranty and Undertaking
    1. By participating in the Promotion, you agree that any information collected or held by AIG (whether contained in the application form or otherwise obtained) may be used and disclosed by AIG, its associated individuals/companies or any independent third parties (within Singapore) to arrange for the delivery of the Prizes. You may opt out of being enrolled in the Promotion via AIG's website here. *This insurance is underwritten by AIG Asia Pacific Insurance Pte. Ltd. (Co. Reg. No. 201009404M)
    2. AIG assumes no responsibility for incomplete, lost, late, damaged, illegible, misdirected forms and/or other forms of communication which may result in any Policy not being purchased during the Promotion Period.
    3. AIG reserves the right to terminate the Promotion or vary, delete or add to any of these terms and conditions from time to time without notice.
    4. AIG shall not be liable in any manner for any claims, losses, damages, liabilities or expenses arising out of or relating to, the Promotion or Prizes.
    5. AIG's decision on all matters relating to the Promotion will be at its absolute discretion and shall be final and binding on all parties. In the event of any inconsistency between these terms and conditions and any promotional materials relating to the Promotion, these terms and conditions shall prevail.
    6. By participating in the Promotion, you hereby agree to be bound by the terms and conditions herein.
    7. These terms and conditions shall be governed by and construed in accordance with the laws of Singapore. The courts of Singapore shall have exclusive jurisdiction over any disputes arising from these terms and conditions, including the validity and enforceability thereof.
    8. This Policy is protected under the Policy Owners' Protection Scheme which is administered by the Singapore Deposit Insurance Corporation (SDIC). Coverage for your Policy is automatic and no further action is required from you. For more information on the types of benefits that are covered under the scheme as well as the limits of coverage, where applicable, please contact AIG Asia Pacific Insurance Pte. Ltd. or visit the AIG, GIA or SDIC websites ( or or

Rates of Car Service

Vehicle Type One Way Transfer 3 Hours 8 Hours
Alphard /Vellfire (Maximum 6 pax; maximum 4 large bag / luggage) SGD 60.00 / IDR 600,000 SGD 180.00 / IDR 1,800,000 SGD 432.00 / IDR 4,320,000
7 seater (mini bus) SGD 55.00 / IDR 550,000 SGD 165.00 / IDR 1,650,000 SGD 464.00 / IDR 4,640,000
13 seater (mini bus) SGD 75.00 / IDR 750,000 SGD 210.00 / IDR 2,100,000 SGD 540.00 / IDR 5,400,000

* Indonesian Rupiah (IDR) amount conversion will be based on the exchange rate maintained by BatamFast and may vary from time to time due to the fluctuations

Other applicable charges:


Rate for City Bus Tour Package:

SGD 325.00 / IDR 3,250,000


Restrictions / Conditions / Exclusions:

Please call our hotline +62 778 321120 / +65 62702228 or email us at [email protected] for bookings on any car service or city bus tour.

Get 20% off ferry return ticket at BatamFast counters

Terms and Conditions:

  1. Valid till 31 December 2018
  2. Valid for Singapore-issued Maybank Cardmembers only
  3. Valid for onsite purchase only at Harbourfront Centre and Tanah Merah Ferry Terminal Singapore.
  4. Traveller must be present and travel to purchase ferry ticket with their own Maybank Card
  5. Not valid on ferry surcharge, Batam terminal fee and Singapore Passenger Departure Fee
  6. Not valid with other promotions, discounts, vouchers or special offers

For more information, please approach our counters and/or call our hotline at +65 6270 2228 or email at[email protected]

Batamfast Car Services

VAN SGD 140.00
  • Maximum 10 passengers per van
  • Maximum 8 hours usage
  • With guide and driver
CAR SGD 125.00
  • Maximum 4 passengers per car
  • Maximum 8 hours usage
  • With guide and driver

Additional Surcharge Payable on service timings between 0600WIB to 0800WIB AND/OR 2200WIB to 2400WIB (payable directly to the Guide):



  1. Rates quoted above are NETT prices. Payable in Singapore Dollars only.
  2. All rates are subject to change without prior notice.
  3. No refunds are allowed once the vehicle is already confirmed by BatamFast.
  4. Passengers are supposed to wear their BCS stickers or easier identification by the Guide upon pick up. BCS and Guide will not be held responsible in any case that the passenger was not picked up due to this issue.
  5. Rates above include hire of vehicle and petrol. However, rates are subject to change without prior notice.
  6. Maximum waiting time for custom clearance of passengers using this transfer service is one hour.
  7. BatamFast car service / driver and / or guide reserves the right to refuse to carry in any of its vehicle any person who is in thought to be under the heavy influence of alcohol and/or drugs and/or whose behavior is considered to hamper the driver's driving abilities, the vehicle or other passenger(s). BatamFast will not tolerate any verbal or physical abuse directed to its driver, guide or other BFS staffs. Should any passenger be ‘refused' by the Guide or driver due to the conditions stated above, no refund shall be given.
  8. All Surcharges applicable stated above shall be collected by the Guidedirectly to the passenger

Show us your Citilink boarding pass and get 30% discount for two way and 20% discount for one way on ferry ticket fare at BatamFast counters.

Terms and Conditions

  1. Excluding Surcharge, SPDF and Batam Terminal Fee.
  2. Applicable to all Citilink passengers with Batam destination.
  3. Available for walk-in ticket purchases only at BatamFast counters in Batam.
  4. Promotion period from 1st January - 31st December 2017.
  5. Boarding pass must be shown within 7 days from the date of arrival in Batam.
  6. One boarding pass valid for either one way or two ways BatamFast ticket per person.
  7. The same passenger must be present and travel upon availing the promotion with BATAM FAST.
  8. Not valid with other promotions, discounts, vouchers or special offers.
For more information, please approach our counters and/or call our hotline at +65 6270 2228 or email at [email protected]

Tunjukkan Boarding Pass Citilink anda dan segera dapatkan diskon 30 % untuk tiket pergi-pulang dan diskon 20% untuk tiket sekali jalan dari tarif tiket feri di konter Batamfast.

Syarat dan Ketentuan berlaku:

  1. Diskon tidak termasuk Surcharge, SPDF dan Batam Terminal Fee.
  2. Berlaku untuk semua penumpang Citilink dengan tujuan Batam.
  3. Diskon berlaku untuk pembelian langsung tiket feri di konter check-in BatamFast di Batam.
  4. Promosi berlaku dari 1 January - 31 Desember 2017.
  5. Boarding Pass harus ditunjukkan dalam waktu 7 hari sejak tanggal kedatangan.
  6. Satu boarding pass berlaku untuk pembelian tiket diskon BatamFast sekali jalan atau pergi-pulang per orang.
  7. Penumpang yang sama harus berangkat untuk mendapatkan diskon tiket BatamFast.
  8. Diskon tidak dapat digabungkan dengan promo lainnya.
Untuk informasi lebih lanjut , silakan hubungi konter kami dan/atau telepon ke +62 778 321120 atau email di [email protected]


For senior citizen - age 60 years old and above

  • Applicable to all nationalities,
  • Applicable to all terminals between Singapore & Batam
  • 50% on ferry ticket fare for one way / two way

For infant - age 36 months old and below

  • Applicable to all nationalities,
  • Applicable to all terminals between Singapore & Batam
  • 50% on ferry ticket fare for one way / two way

This promotion is valid for walk in purchases ONLY at our check in counters.
For more details please approach our counter or call our hotline.