All travelers are advised to check the latest COVID-19 PCR test and other entry requirements before booking for a ferry trip. Go to https://safetravel.ica.gov.sg/ / https://kemlu.go.id/singapore/en for details.
BatamFast can carry only a maximum of 8 guests per trip who have reduced mobility* provided that quadraplegic guests are limited to not more than 4 per trip. Under certain circumstances we may require the guest to travel with a companion.
* 'reduced mobility' refers to paraplegic or quadriplegic guests.
Failure to notify us of assistance needed will result in the service being unavailable upon your arrival at the ferry terminal and you being refused carriage. For health and safety reasons guests with specific requirements must check-in at the ferry terminal.