| |
|
|
 |
| Notification of Fuel Surcharge applicable on All Ports |
1 June 2008 |
|
 |
|
Due to the recent escalation in the price of fuel, we shall amend our
existing Fuel Surcharges for all sectors to / from Singapore.
Effective from 1st June 2008, a new Fuel Surcharge of S$7.50 per oneway
sector shall be chargeable for all Batam sectors. The new Fuel
Surcharge is independent of the ferry ticket price.
Please note the following:
1. All new issue 1-way ferry tickets shall have Fuel Surcharge of
S$7.50 included into the ticket price.
2. 2-way ferry ticket will normally have the full Fuel Surcharge of
S$15.00 ($7.50 per one-way sector) included into the ticket price
(unless indicated otherwise).
3. For all presold tickets, the difference between the fuel surcharge
already paid and the new fuel surcharge will need to be paid at the
point of departure. Tickets without fuel surcharge will be required
to pay the full new Fuel Surcharge.
This limited adjustment will allow us to maintain current service levels
in the face of continued, rising fuel costs worldwide. We will continue
to monitor the price of fuel and keep the application of the fuel
surcharge under active review.
Thank you for your continued support and understanding in these
difficult economic conditions. |
|
|
| FUEL SURCHARGE ANNOUNCEMENT |
7 January 2008 |
|
|
Due to continuing escalation of global fuel
prices, Batamfast has had to review the fuel
surcharge for all sectors to / from
Singapore.
With effect 7th January 2008
fuel surcharge per departing passenger from Singapore
shall now be S$10.00 per 2-way
ticket.
2-way tickets originating from
Batam, fuel surcharge will normally not be included in
the ticket and $10.00 fuel surcharge shall be payable at
the point of departure from Singapore. In any case,
the difference between the Fuel Surcharge already
included in the ticket and the fuel surcharge
payable will be collected at the point of departure in
Singapore.
This surcharge is independent of
ferry ticket price and is applicable to all ticket
types for both adult and child commuters.
We
trust you understand that the imposition of this
surcharge is critical in maintaining our commitment and
the highest standard of service to you. We look
forward to serving you better and thank you for choosing
BatamFast, Asia’s favourite fast ferry
operator. |
|
|
| TICKET TRANSFERABILITY ANNOUNCEMENT |
4 December 2007 |
|
|
4th
December 2007 - with immediate effect, passengers
holding full fare tickets valid for the Indonesia,
Sekupang - Singapore, Harbourfront sector may use that
ticket to transfer to Penguin Ferry timings on the same
sector. Promotional or discount tickets may be
transferable subject to a transfer
surcharge.
Passengers should note that this is a
commercial transfer i.e. there is no contractual
relationship between Batamfast and Penguin, therefore
Penguin terms and conditions of carriage shall apply
when travelling on a Penguin vessel.
In view of
the very high fuel and operational costs and the
timeslot limitations at both ports, we trust our
passengers will see this as an effort to maintain our
lowest possible prices in a high cost
environment. |
|
|
| PDF ANNOUNCEMENT |
12 November 2007 |
|
|
Due
to escalating third party costs, the PDF (passenger
departure fee) is now S$6.00 per departing passenger
from Singapore with effect from 12th November
2007. This surcharge is independent of ferry
ticket price and is applicable to all ticket types
for both adult and child
commuters.
Passenger departure fee is a general
description of the compound terminal fee charged by
us for the purpose of recovering the charges by Singapore
Cruise Centre Pte. Ltd. (SCC) to our company for trip
services relating to our use of the ferry terminal.
This
charge includes the following:
a. items chargeable directly per
passenger departure / arrival - $3.00 PDF (as termed by SCC),
$0.60 departure security fee, $0.60 arrival security fee,
$0.75 baggage handling fee, $0.25 SPOS (Computer Fee)
and
b. items charged to us but not charged on a per passenger
basis - ramp service $0.25 per passenger bag, amendments,
cancellation of boarding pass $0.10 per transaction, berthing fees
$20.00/$30.00 per berthing slot, counter rental, bank guarantee costs,
insurance and administration of the above. |
|
|
| FUEL SURCHARGE
ANNOUNCEMENT |
1 August 2005 |
|
|
Due to escalating global fuel
prices, ferry operators have been imposing a flat fuel
surcharge of S$5.00 since 1st August 2005 through a Fuel
Surcharge Agreement for each passenger departing from
Singapore.
This agreement has now been
terminated with immediate effect.
With global
fuel prices remaining high, we are unilaterally
imposing a fuel surcharge of S$5.00 per departing
passenger from Singapore for ferries plying Batam
sectors, with immediate effect. This surcharge is
independent of ferry ticket price and is applicable to
all ticket types for both adult and child
commuters.
We trust you understand
that the imposition of this surcharge is critical in
maintaining our commitment and the highest standard of
service to you. We look forward to serving you
better and thank you for choosing BatamFast, Asia’s
favourite fast ferry operator. |
|
|
| Collaboration
with Penguin Ferry Services Pte. Ltd.
(PFS |
1 November 2004 |
|
|
Termination of Code-Share
Facilities
01st November 2004 -- despite much
positive feedback from our passengers regarding the
benefits of the code-sharing arrangement, unfortunately
the collaboration agreement between Sea Flyte Ferry
Services Pte. Ltd. (BatamFAST) and PFS has been
cancelled effective 01st November 2004. We apologise for
any inconvenience caused to passengers, however
unfortunately the agreement was cancelled by PFS with
very short notice to us.
Due to the
inconvenience caused by the termination of the
transferability of tickets, we have decided to extend
our acceptance of PFS tickets on BatamFAST sailings
until 10th November 2004. We understand that PFS does
not extend such facility to BatamFAST ticket holders.
Any inconvenience is regretted. |
|
|
For More Information
Contact:
Batam Fast Ferry Pte. Ltd.
1 Maritime Square
Harbourfront Centre
#11-20
Tel: +65 62700311
Fax: +65
62700322
Email: enquiries@batamfast.com
Send mail to enquiries@batamfast.com with
questions or comments about this web site.
Copyright © 2008 Batam Fast Ferry Pte. Ltd. |
|
|
|
